The increasing demands of work, of course, can make anyone become stressed. However, by exercising emotional intelligence that can be applied at work, stress can be reduced. Work performance can also increase.
A malfunctioning printer or copier, a slow internet connection, or conflicts with bosses and coworkers, can trigger stress at work. Not to mention the existence of workloads that are increasingly piling up, accompanied by unsatisfactory work results.
When stress at work hits you, you can become less productive and effective. The work you do becomes even more unsatisfactory. Besides disrupting performance and work, stress can also cause greater physical and emotional health problems if left unchecked.
If you often experience work stress, you don’t need to worry, because one way to overcome it is to control your emotional intelligence. Emotional intelligence (EQ or EI) is the ability to understand, utilize and manage emotions effectively and constructively.
This intelligence helps in establishing strong relationships or communication with others, making good decisions, overcoming differences, and handling difficult situations. In addition, emotional intelligence can make you better solve problems, manage and control your emotions, and calm yourself or others.
Emotional intelligence can be trained, to support your well-being and performance at work. Also, it is useful as an emotional management for those of you who have chronic illnesses. This intelligence can be developed and studied by anyone, from various ages.
Job Stress and Emotional Intelligence
At least, there are five keys that you must do and master in increasing emotional intelligence to deal with stress in the office, namely:
Be aware if you are stressed
Resolve conflicts positively
When you feel stressed when facing problems in the office, take a moment to calm your mind. Everyone has a unique and different way to relieve stress.
Don’t ignore emotions
If you are ignored, you will not be able to understand your own desires or even communicate effectively with others. Emotional conditions can have an impact on the way thoughts and actions. So, pay attention to how you feel so that it can be prevented or managed.
Recognize and use nonverbal cues and body language (eye contact, facial expressions, tone of voice, posture and body movements, and touch) effectively. Nonverbal communication is sometimes more effective in building good working relationships. Also, try reading nonverbal situations from other people at work.
No stress reliever is better and faster than laughing broadly and sharing humor.
Ignore hatred or hurt, and pay attention to the nonverbal words and cues used. If the conflict cannot be resolved, end the argument right away. Don’t make important decisions when the mind is not clear, or when the feeling is being stressed.
Stress arising is a normal thing that anyone can experience. Even so, too much or too long experiencing stress, will give bad effects. That’s because stress can trigger heart disease, high blood pressure, back problems, depression, and worsen the condition of chronic diseases.
Apart from managing emotional intelligence, stress can also be overcome by consulting a psychiatrist or psychologist. Do not hesitate to seek help, if you feel extreme stress.